Naz S, Sehr S, Afzal M, Amir-Gilani M, Ayaz M and Rehman S
Introduction: Ineffective communication among health care provider affects the safety of clients in hospital settings
and clinics. Many studies have been done since now to improve effective communication to save lives of patients and
to minimize medication errors which leads to sentinel events. Although advance techniques and modern machines
has been introducing in health care settings, but still effective communication is extremely essential to provide safety
to the patient’s and to overcome adverse outcome of the purposed treatment. A leading cause of medication errors in
hospital setting is ineffective communication. There is need to pay attention on this very important issue, its causes and
solutions. The aim of the study is to improve communication among health care providers to minimize medication errors
which leads to sentinel events, loss of physical or psychological function, disability, loss of limbs and/or death in health
care settings.
Methods: As the incidence happened that is mentioned in this article, force me to think about How to minimize
these errors in hospital settings? This thought compel me to study material that is already available on internet, so
many articles from Google scholar, Pub Med, and other search engine studied and concluded that there should need to
improve communication among health care providers using management process that can be useful in hospital settings.
Conclusion: Drug inaccuracies, generally known as an error of medication that can be prescribing, administering,
and dispensing, regardless of serious harm or less, is only harm that can be prevent through administration of
management process and strict implementation. These errors are categorized as mild, moderate and sever, depend on
the adverse outcomes. Medication Error (ME) rates are very high in developing countries due to low infra-structure and
less effective polices/manuals. Most MEs are the result of ineffective communication or knowledge regarding medicine
and its administration. This higher risk can be minimize using two Management process such as Lean Six Sigma
(LSS) and Total Quality Management (TQM), through them MEs can be minimize via effective communication between
health care providers. As the Existing methodologies to avoiding MEs are not satisfactory and need an importance of a
scientific research towards unnecessary client maltreatment.